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Frequently Asked Questions

How often can I take a survey and receive an updated free report?
As often as you like and you'll receive an updated free report each time you complete the survey. This newly updated report will show your updated responses and compare you to the latest entries in the database.

I misplaced my free report can I get a copy?
Yes, go to the purchase page and select the purchase report now button, enter the email address you used when you completed the survey and press the free-report button shown next to the survey you would like to receive again. Alternatively, you can complete the survey again and receive a new report with updated comparisons based on the latest data in the survey database.

Can I use the content from my free report or the custom dataset report I purchased in my own publications/presentations/report/website?
Yes, what would the value of benchmark information be if you couldn't use it to present your findings to your peers or leaders? We ask that you always cite MetricsBoard as the source of your information.
You are not allowed to use the MetricsBoard materials to create you own surveys, benchmarks or for any other purpose unless you have a written agreement in place with MetricsBoard specifically allowing re-use of our property for that specific situation.

How can MetricsBoard provide this much content for free? Even the custom dataset report is very inexpensive. I expected to pay much more to get quality benchmarking information.
MetricsBoard is a new type of metrics firm using the power of the crowd to collect and verify the data used for the reports we provide. Combine the massive group of participants who have input data with the state-of-the-art Web-based custom built report engine we use and we are able to provide high-quality benchmarks for a fraction of the cost of more traditional research companies.

Who created the survey and report content, and what are their qualifications in the covered subject?
MetricsBoard has attracted top subject matter experts in each of the disciplines covered by our surveys, their information and bio can be found on our leadership page. Many of our experts make their living working as independent consultants in their respective fields. If you are interested in contacting any of them please use our contact us function and we will ensure your message reaches the right person.

I've got an idea for a survey I'd like to develop. MayI use your website, survey engine and report generator to implement my idea?
Yes, we welcome your ideas and will consider your request. Please use the contact us function to provide your information and we will contact you.

What is crowd-verified?
We receive a high volume of participants who take our free benchmark assessments and our master data base is constantly growing larger. The larger the database becomes, the more statistically valid the output becomes with lower and lower variances. Crowd-verified ensures the database only gets better over time as the crowd grows.

What is the price of a report comparing my performance to an industry/geography/company size or combination of selections and how fast can I get it?
A detailed report comparing your performance in any of the areas covered by our surveys is only US$199 and available immediately. Just go to the report/purchase menu option and enter the email address you used when you completed the free survey and then select your peer group options. Press purchase and provide payment details. As soon as your credit card payment is processed we will generate your report from the latest data in our databases and send the report to your email address.

Can you create custom reports using the data you already have in your database and doing different statistical analyses than what you provide in your free and custom dataset report?
Yes, please contact us using our contact us function found on the top and bottom of this website and we will contact you to discuss specifics. Availability, price and lead time depend on database content, analyses required and usage of the report.

Can you do a custom benchmark for my industry/customers/association/ organization/business?
Generally yes, however we have some requirements on the size of the pool of potential respondents and guarantees you can provide on their participation level. It will also depend on the level of subject matter expertise you are able and willing to provide to help develop the survey. In most situations we will develop, host and manage your custom benchmark free of charge in return for your participation and subject matter expertise when creating the content. Use the contact us function to communicate with us.
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